Miami Fades Inc. (“Miami Fades,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, book appointments, purchase services or products, or interact with us online or in-store.

By using our website or services, you agree to the terms of this Privacy Policy.

1. INFORMATION WE COLLECT

A. Personal Information

We may collect the following information when you interact with our website or services:

• Full name
• Email address
• Phone number
• Payment information (processed securely through third-party providers; we do not store card numbers)
• Address (if applicable)
• Date of birth (for age-restricted services such as minors grooming)
• Account login details (if creating an account)
  

B. Appointment & Service Information

• Booking history
• Preferred barber/location
• Service preferences
• Membership or Vault activity history (if applicable)
  

C. Technical & Usage Information

Collected automatically through cookies, analytics tools, and tracking technologies:

• IP address
• Device type
• Browser type
• Pages viewed
• Time spent on site
• Referral links
  

D. Images & Media

If you upload or share photos (headshots, reference styles) or appear in social media content at Miami Fades events with consent.

2. HOW WE USE YOUR INFORMATION

Miami Fades uses your information to:

• Provide and manage appointments
• Improve service experience
• Process payments
• Send confirmations, updates, reminders, and customer service messages
• Offer promotions, membership updates, or special offers
• Personalize website experience
• Maintain business operations and security
• Comply with legal and regulatory obligations
  

We do not sell or rent your personal information.

3. HOW WE SHARE INFORMATION

We may share your information only with:

• Service providers (e.g., booking platforms, payment processors, SMS/email platforms)
• Operations teams and barbers to facilitate services
• Legal authorities when required by law
• Third-party analytics tools (e.g., Shopify Analytics, Google Analytics)
  

All partners follow strict privacy and security standards.

4. COOKIES & TRACKING TECHNOLOGIES

Our website uses cookies to improve functionality, personalize content, and analyze traffic.

You may disable cookies through your browser settings, but some features may become unavailable.

5. DATA SECURITY

We use industry-standard security measures to protect your information, including:

• SSL encryption
• Secure payment gateways
• Encrypted databases
• Access-restricted internal systems
  

Despite our efforts, no system is 100% secure. You agree to use the site at your own discretion.

6. DATA RETENTION

We retain personal information for as long as necessary to:

• Provide services
• Comply with legal obligations
• Maintain accurate business records
  

You may request deletion of your information at any time unless required by law.

7. YOUR RIGHTS

Depending on your location, you may have the right to:

• Access the information we hold
• Request corrections
• Request deletion
• Opt-out of marketing communications
• Restrict data processing
• Request a copy of your data
  

To make a request, contact: info@miamifades.com

8. CHILDREN’S PRIVACY

Miami Fades does not knowingly collect personal information from children under 13 without parental consent. We provide children's grooming services with parental/guardian supervision only.

9. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. The updated version will be posted with a revised “Last Updated” date.

10. CONTACT US

For questions about this Privacy Policy, contact:

Miami Fades Inc.
Email: info@miamifades.com
Website: www.miamifades.com

MIAMI FADES — TERMS & CONDITIONS

These Terms & Conditions (“Terms”) govern your use of the Miami Fades website, online booking platform, products, and services. By accessing our website or booking with us, you agree to these Terms.

1. USE OF WEBSITE

You agree to use our website only for lawful purposes and in accordance with these Terms.

Miami Fades reserves the right to refuse service, cancel accounts, or block access for inappropriate or abusive behavior.

2. APPOINTMENTS & CANCELLATION POLICY

A. Reservations

• A valid card may be required to secure an appointment.
• You must provide accurate information when booking.
• Appointment confirmations will be sent via SMS or email.
  

B. Cancellation & No-Show Policy

Miami Fades enforces a 12-hour cancellation window.

• Cancellations within 12 hours may result in a late cancellation fee.
• No-shows may be charged 100% of the service cost.
• Fees are automatically processed through our booking platform.
  

C. Barber Protection Fee

A fee may apply to protect our team’s time in the event of last-minute cancellations or no-shows.

3. MEMBERSHIPS & PACKAGES

If you enroll in the Miami Fades Membership or Vault System:

• Monthly deposits are billed automatically
• Credits and benefits follow the rules outlined in the membership agreement
• Unused credits may not roll over unless specified
• Membership freeze or cancellation policies apply
  

Miami Fades reserves the right to modify or discontinue membership programs at any time.

4. PAYMENTS & PRICING

• All prices are listed in Canadian or U.S. currency depending on location.
• Taxes and fees may apply.
• Pricing is subject to change at any time without notice.
• We accept major credit cards, tap payments, and digital payment options depending on location.
  

5. GIFT CARDS

• Gift cards are non-refundable.
• Cannot be exchanged for cash.
• Valid only at participating Miami Fades locations.
  

6. PRODUCT PURCHASES

• All sales are final unless otherwise stated.
• We guarantee authentic, high-quality grooming products.
• Defective items may be exchanged within a specified timeframe.
  

7. INTELLECTUAL PROPERTY

All content on the Miami Fades website—including logos, images, videos, branding, text, and design—is the exclusive property of Miami Fades Inc. You may not copy, reproduce, modify, or resell any content without written permission.

8. THIRD-PARTY LINKS

The website may contain links to external sites. Miami Fades is not responsible for the content or privacy practices of third-party websites.

9. LIMITATION OF LIABILITY

To the fullest extent permitted by law:

• Miami Fades is not liable for any indirect, incidental, or consequential damages related to website use or grooming services.
• All services are provided “as is” and at your discretion.
• Miami Fades is not responsible for allergic reactions or sensitivities to grooming products; clients must disclose any allergies beforehand.
  

10. IN-STORE SAFETY

You agree to follow Miami Fades’ health, safety, and hygiene policies when visiting any location.

We reserve the right to deny service to anyone for health, safety, or conduct reasons.

11. GOVERNING LAW

These Terms are governed by the laws of:

• Ontario, Canada for Canadian operations
• Tennessee/Georgia/Other States for respective U.S. operations

12. CHANGES TO TERMS

Miami Fades may revise these Terms at any time. The latest version will always be posted on our website.

13. CONTACT US

For questions about these Terms:

Miami Fades Inc.
Email: info@miamifades.com
Website: www.miamifades.com